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How do you use this platform?General and frequently asked questions › How do you disable (or enable) the notifications on your phone?

How do you disable (or enable) the notifications on your phone?

Our websites can send notifications or push messages . In this article we explain:

  • What push messages are and when you receive them
  • How to enable push messages or notifications
  • How to disable push messages or notifications

Design_without_title__16_.png What are notifications and push notifications, and when do I get them?

Push messages are incoming notifications on your phone, tablet or computer. They are often very useful: notifications of a new message on Whatsapp, a like on your Facebook, etc.

Our websites also send useful notifications if you wish. We ship one if;

  1. You have received a new message
  2. A new call has been placed that matches your preferences

This way you can easily stay informed of everything!

How do I enable push notifications or notifications?

To receive push notifications, you must give permission. That works like this:

💻 On your computer: Log in to our site and go to 'My messages'. A pop-up will now appear asking if you want to Allow or Block notifications. Click Allow and done.

📱 On your phone: Log in to our site and go to 'My messages'. A pop-up will now appear asking if you want to Allow or Block notifications. Click Allow and done.

Example: Allow notifications on your computer and phone

Notification1.jpg

Did you click away the notification too quickly?

Don't worry, just go back to 'My Messages'. There you will always see the option to turn on your notifications.

Push messages.PNG

No notifications to see, even though you turned them on?

Your Ad blocker or anti-virus software is probably blocking the notifications. Change the settings of this program to allow notifications anyway.

How do I turn off notifications or push notifications?

Do you no longer want to receive notifications on your phone or computer? Then you can easily change your permission for this. The method for this differs per phone and computer, but it often works like this:

💻 On your computer:

  1. Open your browser on your computer.
  2. At the top right, click More > Settings.
  3. Click Privacy and Security > Site Settings > Notifications .
  4. Select the desired option as the default setting. Block a site: Next to No permission to send notifications , click Add.

📱 On your phone:

  1. Go to Settings and then to Apps
  2. Scroll through the list of apps and click on the app whose notifications you no longer want to see
  3. Press Turn off notifications

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